Back to Basics

When I was the CEO of a women’s specialty apparel retailer, one of our board members liked to use the term “blocking and tackling” when we discussed training and execution of operations in our store fleet of 165 locations. His business background was in oil, transportation and construction, which at first glance had little correlation … Read more

How Brick and Mortar Can Survive and Thrive in the Age of Amazon

We’ve all seen the articles touting the doom and gloom state of the retail industry. Their titles read like obituaries: “Retail is dead”, “Major retailers closing stores”, and “The Amazon Effect and the Demise of Brick & Mortar.” Retail’s death has been predicted numerous times, yet close to 90% of all purchases still take place … Read more

Are You Growing or Dying?

At some point in my career I became “the go-to gal”. I was the one who held the knowledge of “how things work here”. I grew to love this unofficial role. My fellow co-workers sought me out for my help and knowledge. Executives in other departments deferred to me to figure out a viable solution … Read more