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Month: September 2019

It Can Be Done

November 20, 2019September 19, 2019 by mickeykwq

I had a wish. There was something I wanted to do, very much. It was something I had never done before, at least not in as big a way as I imagined it in my mind. I wanted to lead the National Anthem in front of a crowd. Like most US citizens, I have sung … Read more

Categories Live Your Best LIfe

Selling vs. Service

September 4, 2019September 3, 2019 by mickeykwq

When I was a new department manager for JCPenney, I went to a week-long off-site training which was the culmination of an 18-month management training program. I still use much of what I learned in that training today. One of the best lessons was on service vs. selling.  The trainer used an example of a … Read more

Categories Brick and Mortar Retail Best Practices

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