Stupid Brick-and-Mortar Mistakes to Avoid – Failing to Invest in Your People

Stupid Brick-and-Mortar Mistakes to Avoid – Failing to Invest in Your People - Retail Level Up

Managing a retail organization is challenging. When looking at the P&L, the eye often gets drawn to those big line items, one of the biggest often being store labor. It’s tempting to set an expectation to save a percent or two on the labor budget. It‘s a big number, so even though the percent is … Read more

The GIFT of Feedback – Getting Some

The GIFT of Feedback – Getting Some - Retail Level Up

When we were in school, we were on the receiving end of tons of feedback. We were constantly being measured, tested, and observed. Lots has been written and researched lately about the benefits, and damages, of the methods that are used to teach, test, and measure students, but knowing how we are performing is a … Read more