Sales and discounts have become so common that some retailers fall into the trap of feeling they have to offering some sort of sale or discount at all times. That can become a vicious cycle of spikes of top-line sales during promotions, long dry spells of very slow business when the store is at regular … Read more
Managing a retail organization is challenging. When looking at the P&L, the eye often gets drawn to those big line items, one of the biggest often being store labor. It’s tempting to set an expectation to save a percent or two on the labor budget. It‘s a big number, so even though the percent is … Read more
There’s no doubt that online shopping is here to stay, and that Amazon is huge, and that word really isn’t big enough to describe just how massive it is. What’s a small to mid-sized retailer to do? Call it quits? Throw in the towel? How can you possibly compete against Amazon? Well, though Amazon may … Read more
When we were in school, we were on the receiving end of tons of feedback. We were constantly being measured, tested, and observed. Lots has been written and researched lately about the benefits, and damages, of the methods that are used to teach, test, and measure students, but knowing how we are performing is a … Read more