Stupid Brick-and-Mortar Mistakes to Avoid – Relying on Technology Too Much

There are a lot of articles, blogs, and white papers lately talking about the latest software, technologies, tracking programs, and systems that will solve all kinds of customer attraction, retention, and satisfaction issues. It’s tempting to believe that all a store needs to do in order to survive in this new, challenging world of retail, … Read more

Brick-and-Mortar’s Time to Shine

The spiders, black cats, and tombstones have barely been moved from front-and-center to their spot in the clearance section. A few harvest displays may have claimed some prime real estate, but the big location-hog right now is everything Holiday. Though a few people complain every year that retailers seem to be displaying Holiday-themed merchandise earlier … Read more

If It’s Lonely At The Top, You’re Doing It Wrong

When I was first promoted to the role of President and CEO, I became very familiar with the phrase “It’s lonely at the top.” Anyone who has made the move from the role of a worker on the team, to be the one in charge of the team, knows it can be a challenging transition. … Read more

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