October 21, 2020 The skills that help someone get promoted to a management... Attracting and Retaining the Best People
September 8, 2020 When you are building or starting a business, it is... Sustainability and Scalability
August 11, 2020 In today’s world of ever changing landscape for the retail... Creating A Compelling Customer Experience
June 30, 2020 Single Point Of Failure Last Summer, pre-pandemic of course, my... Single Point of Failure
June 17, 2020 Brick-and-mortar retailers have been challenged over the past decade or... People & Culture Must Be A Retailer’s Top Priorities
May 4, 2020 Busy vs. Productive Prioritizing Waiting to “feel” like doing it... Success Lies In Your Daily Schedule
April 20, 2020 Challenging Times Moving Forward In A Positive Direction Doing Makes... What Are You Waiting For?
January 30, 2020 Sales and discounts have become so common that some retailers... Stupid Brick-and-Mortar Mistakes to Avoid – Discounts and Promotions
January 16, 2020 Managing a retail organization is challenging. When looking at the... Stupid Brick-and-Mortar Mistakes to Avoid – Failing to Invest in Your People
January 9, 2020 There’s no doubt that online shopping is here to stay,... How Brick-and-Mortar Can Compete Against Amazon
January 2, 2020 When we were in school, we were on the receiving... The GIFT of Feedback – Getting Some
December 11, 2019 There are a lot of articles, blogs, and white papers... Stupid Brick-and-Mortar Mistakes to Avoid – Relying on Technology Too Much
November 20, 2019 The spiders, black cats, and tombstones have barely been moved... Brick-and-Mortar’s Time to Shine
November 6, 2019 We’re getting close to that time of year when we... The GIFT of Feedback – Giving Some
October 29, 2019 There are plenty of things a brick-and-mortar retailer might be... Top 10 Things Brick-and-Mortar Should Be Scared Of
October 17, 2019 As any good retailer knows, the customer has the power.... TOP TEN – Retail Selling Mistakes
October 2, 2019 Why do some people achieve so much, and others don’t?... The Biggest Gap In The World
August 8, 2019 Hello. My name is Mickey, and I am a procrastinator.... Are You Holding Yourself Back?
July 16, 2019 When I was first promoted to the role of President... If It’s Lonely At The Top, You’re Doing It Wrong
June 20, 2019 The movie Horrible Bosses was released in 2011. It was... Getting The Most From Your Team
May 9, 2019 Last Spring, I was leading a roundtable discussion group of... Skill or Will? Either way it comes back to you, boss
April 18, 2019 Over 30 years ago, when I started my career in... Exceptional Customer Service – why your employees are your secret weapon for success
March 7, 2019 We’ve all seen the articles touting the doom and gloom... How Brick and Mortar Can Survive and Thrive in the Age of Amazon
February 26, 2019 Have you ever been in a meeting or a group... Are You Connecting or Just Communicating?